Effective Date: [21/07/2024]

At Herbsdepo.pk, we are committed to protecting the privacy and security of the personal information of our customers and visitors. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights concerning your personal data.

By using our website and our services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information, including but not limited to:

• Name
• Contact information (email address, phone number, shipping and billing address)
• Payment information
• Medical history (only when necessary for the purchase of specific medical products)
• Account login credentials
• Any other information you voluntarily provide to us

Non-Personal Information

We may also collect non-personal information, such as:

• Browser information
• IP address
• Cookies and tracking technologies
• Usage Data

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services and products
• To process and fulfill your orders
• To personalize your experience on our website
• To communicate with you regarding your orders and account
• To send promotional offers, newsletters, and marketing materials (you can opt out at any time)
• To comply with legal and regulatory requirements
• To protect our rights, privacy, safety, or property

Data Security

We take your data security seriously. We implement appropriate physical, electronic, and administrative measures to protect your personal information from unauthorized access and disclosure.

Third-Party Services

We may use third-party service providers to assist us in various aspects of our business, such as payment processing, shipping, and marketing. These third parties may have access to your personal information, but we require them to adhere to the same privacy standards as us.

Third-Party Services include:

• Analytics: Google Analytics
• Ads: Google Ads
• Payments: Bank payments

Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information unless we are legally required to retain it.
• Consent Withdrawal: You can withdraw your consent for marketing communications.

To exercise these rights or if you have any questions about your personal information, please contact us at info@herbsdepo.pk.

Compliance with GDPR, CCPA, CPRA, and CalOPPA

This Privacy Policy includes provisions compliant with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and California Online Privacy Protection Act (CalOPPA).

GDPR Compliance

We process personal data in accordance with the GDPR. This includes providing transparency, data subject rights, and ensuring lawful data processing.

CCPA/CPRA Compliance

We provide California residents with specific rights regarding their personal information. This includes the right to know what personal information is collected, used, shared, or sold, and the right to access, delete, and opt out of the sale of personal information.

CalOPPA Compliance

We comply with CalOPPA, including provisions regarding the posting of our Privacy Policy, how we respond to Do Not Track signals, and the effective date of our Privacy Policy.

Remarketing Services

We use remarketing services to advertise our business on Facebook and Google. Our Facebook fan page is herbsdepo.

No Collection from Children

We do not knowingly collect information from individuals under the age of 13.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. You will be notified of any material changes, and the revised Privacy Policy will be posted on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at info@herbsdepo.pk.